We are committed to safeguarding the privacy of our users while still providing the highest possible quality of service. We will use only lawfully collected information, in accordance with the Data Protection Act 1998.
INFORMATION ABOUT YOU
When you order jewellery from us, we will require your name, e-mail address, delivery address and payment details. Without this information we will not be able to process your request or notify you of acceptance of your order.
A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.
SAFETY AND SECURITY OF YOUR INFORMATION
Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us.
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update the records if required. You can contact our customer service team by email. Alternatively, you can check and review this information online once you have signed in.
We do track the visits that people make to our site so that we can see which pages are the most and least visited. This allows us to make informed changes to the website which enhances your experience. However we have no idea of who you are or any of your personal details as all the tracking is anonymous. We keep track of how many people use this website and which sections are most popular - that's so we can improve the service we offer and make sure that all parts of the site are working. Our data doesn't tell us who you are, just how many people have visited the site.